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3-star hotel Check-in 16:00 · Check-out 12:00

Residence Inn by Marriott Houston Downtown/Convention Center

Stay at Residence Inn by Marriott Houston Downtown with colorful suites, kitchens, free breakfast, and close to Houston Aquarium, museums, and major venues.

904 Dallas St, Houston, TX 77002, United States View on map
8.2/10
Very Good Based on 793 recent guest reviews
Free Wi-Fi Free breakfast Paid parking Accessible Outdoor pool
What recent guests emphasize

Comfortable downtown stay with top-notch service

Recent guests highlight the spacious suites with kitchens, excellent customer service, and convenient downtown location close to many attractions and dining options. While the hotel is not luxury, it delivers solid comfort and accessibility for business and leisure travelers.

Guests often praise

  • Spacious, clean rooms equipped with full kitchens ideal for extended stays
  • Consistently excellent and attentive customer service from staff
  • Complimentary breakfast offering a good variety to start the day
  • Convenient location within walking distance to theaters, restaurants, and public transit
  • Welcoming and friendly atmosphere with LGBTQ+ friendly environment

Worth knowing

  • Rooms are well maintained but show signs of age; not considered a luxury property
  • Some guests encountered minor issues but appreciated the attentive resolution by staff
  • Parking is offsite and may incur additional charges
  • The hotel can sometimes have groups or tour guests present, but no reported disturbances
  • Security requires key access, enhancing guest safety in the downtown area

Best for

  • Business travelers attending nearby conventions and downtown events
  • Visitors seeking easy access to Houston Aquarium, theater district, and sporting venues
  • Guests who prefer suite-style accommodations with kitchen facilities
  • Travelers wanting a central location with multiple dining options within walking distance
  • LGBTQ+ travelers looking for a welcoming and inclusive environment
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About this property

Welcome to Residence Inn by Marriott Houston Downtown/Convention Center

Residence Inn by Marriott Houston Downtown/Convention Center offers colorful, spacious suites equipped with full kitchens, ideal for extended stays in the heart of Houston. The hotel features a relaxed atmosphere with practical amenities including an exercise room and complimentary breakfast, catering to guests looking for convenience and comfort during business or leisure trips.

Located at 904 Dallas Street, the property sits within a bustling business district close to major attractions such as the Houston Aquarium, lively dining options, and key theater and sports venues. Guests appreciate the ease of access to public transit, with the light rail station just a block away, making it simple to navigate downtown and beyond.

Nearby points of interest include The Museum of Fine Arts, Houston, the Houston Zoo, and Discovery Green park—each offering diverse cultural and recreational experiences within walking or short transit distance. The hotel also welcomes LGBTQ+ travelers, reflecting an inclusive environment.

Guest reviews highlight attentive and helpful staff, clean and roomy accommodations, and the convenience of a full kitchen and breakfast service. While some feedback notes mixed experiences, overall satisfaction tends to be high, especially among business visitors and those attending events at nearby convention or entertainment centers.

With check-in at 4 PM and check-out by noon, this extended stay hotel suits visitors who value a central location combined with practical living spaces, making it a solid choice for longer stays in downtown Houston.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Free breakfast
Paid parking
Accessible
Outdoor pool
Air-conditioned
Business center
Pet-friendly
Kid-friendly
Restaurant
Kitchen in all rooms
Fitness center
Bar
Smoke-free

Not available at this property

Airport shuttle
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

AC
alfred cordoway Mar 28, 2026
10

Customer service was beyond outstanding. Right in the middle of downtown but very accessible to so many venues within walking distance. A big plus, full kitchen in the room plus a great morning complimentary breakfast before you head out.$$$ Definitely recommend!

MA
Monshala Armstrong Mar 08, 2026
10

Despite the mixed reviews I read, I always like to try something for myself and I’m glad I did. From the moment I walked through the door to check in from the moment I walked out the door to checkout everything was amazing and top tier. Great breakfast, clean and very spacious room. Ben W was nothing short of AMAZING. Great customer service!!!!

NA
niesha arroyo Feb 27, 2026
8.0

Update: I got a call from Hattie but when I called back she was unavailable so I spoke with Brian on my issues. I’m really pleased with the way they handled my concerns and issues. I hated to leave a bad review on this company in general because it is my favorite stay away from home but, again that’s why I choose Marriott because their customer service remains top tier and the staff made me feel heard and I appreciate that most guys! Thanks so much and I appreciate you all so much. I’m so disappointed and disgusted with this Hotel! I did reach out to corporate to voice all my concerns and issues. I really think this particular hotel needs to remember that Customer SERVICE IS EVERYTHING! On top of that the hotel needs an MAJOR UPGRADE Especially when my daughters and I just stayed at another Residence Inn this September for 3 to 4 days and it was the best vacation we ever had. Galveston location is TOP TIER HOTEL AND CUSTOMER SERVICE. Like it’s unbelievable how much I hate this stay. Corporate will be resolving this issue immediately or I’ll go to BBB! I’m not joking in no kind of way!

J
John Feb 14, 2026
10

Rav and his staff were great hosts for my 1 week stay. Comfortable clean room, good variety at breakfast. Hotel conveniently located near light rail and major bus stops, easy walks to theater district and central downtown.

EK
Erica Kelly Feb 05, 2026
10

Wonderful! Front Desk Haddie (sp?) Was super friendly and accommodating. It's great to be greeted with an authentic smile. I parked on my own for 28 bucks one block away. I will be back!

NB
nandakumar balaji Jan 22, 2026
10

The hotel is located right on the main road, making it very convenient to access. The rooms are spacious, clean, and well maintained. The service was excellent, and the overall vibe of the place was really good. Highly recommended for a comfortable stay.

AP
Alphonso Potts Jan 13, 2026
10

It's a nice place to stay while attending a conference. The rooms are a nice size with a full kitchen. Nice restaurants within walking distance. Everyone on the staff are amazing and willing to go above and beyond to ensure satisfaction.

TB
Tony Bliss Dec 30, 2025
10

Good hotel in a good location. It does seem to be some sort of drop off point for a tourist/bus travel agency but I did not run into any issues with that. The hotel is secure most of the time with hotel guests required to use their hotel key to get into the hotel. The rooms are large and clean. They are not the newest, but nothing to complain about. It is in a great location, with the light rail only a block away. It is within walking distance to a high concentration of restaurants and attractions. As long as you're not expecting a luxury hotel and are familiar with the Residence Inn brand, I would highly recommend this hotel if you have business downtown or are here for vacation.

Location & neighborhood

Where you'll find Residence Inn by Marriott Houston Downtown/Convention Center

Central Business District, Houston, TX, USA

Business area with the Houston Aquarium, lively dining scene & major theater & sports venues.

  • William P. Hobby Airport 24 min Car · 38 min Transit
  • George Bush Intercontinental Airport 26 min Car · 47 min Transit
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Texas. Distances are rough real-world times, not straight-line.

The Museum of Fine Arts, Houston 11,974 reviews

The Museum of Fine Arts, Houston

1001 Bissonnet St, Houston, TX 77005, United States

4.8 · Art Museum
Houston Zoo 43,494 reviews

Houston Zoo

6200 Hermann Park Dr, Houston, TX 77030, United States

4.6 · Zoo
Discovery Green 22,072 reviews

Discovery Green

1500 McKinney St, Houston, TX 77010, United States

4.7 · Park
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